The world is using Twitter. Are you listening?
A realtime Social Media Monitor and Engagement Tool
iG Global Pulse is a social media monitoring tool that captures geo located Tweets, Instagram images and Foursquare posts in real time. Unlike other tools, Global Pulse captures data from the entire Twitter firehose.
iG Global Pulse enables a user defined geo fence to be established at any location on the globe to capture social media transmissions specific to that location. The simultaneous tracking of specific Twitter users of interest regardless of their geo location is also possible.
iG Global Pulse is invisible and covert. Access is provided through any web browser to a personalized interface. iG Global Pulse provides real-time intelligence, following only those users, keywords and locations you want to track and monitor. Tweets are geographically tagged, displayed on a map and are exported to support more detailed analysis and investigation.
iG Global Pulse also contains an engagement engine that permits real-time engagement of customers and potential customers.
- Increased security through timely intelligence and situational awareness.
- Enhanced awareness programs through social media.
- Disaster and critical incident location monitoring in real time.
- Increased participation in customer feedback with higher accuracy.
- Ability to respond to customer needs in real time.
- Improved metrics on customer trends and needs